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Review: Andaz Mayakoba

Booking

The Andaz Mayakoba is the crown jewel of the Mayakoba resort complex near Playa Del Carmen, Mexico - which also includes a Fairmont, a Banyan Tree, and a Rosewood. Among these hotels, the Andaz is the newest and most modern and luxurious.

While the hotel belongs to the Hyatt portfolio and is bookable with points, the hotel rates are surprisingly reasonable - particularly in summer months, which tend to be quite hot. We booked a rate of ~$200/night.

Entrance

The entrance to the hotel is quite dramatic. The hotel is located about 45 minutes from the Cancun airport. After arriving at the Mayakoba gates, a private driver will escort guests in an Escalade to their hotel. The entire complex is relatively secure, behind a set of guarded gates and protected from the outside by a series of canals.

Room

Recognition at the hotel is quite strong. As Hyatt Globalists, we were upgraded to a large 1-bedroom suite with a private plunge pool and a patio overlooking the lagoon.

It's easy to spend an entire afternoon standing on the balcony watching the wildlife in the lagoon, including turtles, crocodiles and an impossibly colorful set of birds.

Dining

The hotel boasts a number of restaurants around the property, including two fine dining restaurants featuring fine Mexican cuisine, and two casual restaurants featuring beachside tacos and casual brunch.

As Hyatt Globalists, we were offered complementary breakfast at the hotel, including ordering anything from the restaurant menu as well as selecting anything from the buffet.

The property even includes a chapel onsite, which hosts Sunday service as well as doubling as a wedding venue.

All in all, the Andaz Mayakoba offers a level of tropical luxury that would cost thousands in the US or another more expensive location. The property is an exceptional value.

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