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Review: Andaz Papagayo, Costa Rica

We stayed at the Andaz Papagayo in Liberia Costa Rica for 5 days, and were thoroughly impressed by what we experienced there.

Booking

Owned by Hyatt, this hotel has historically been one of the best redemptions in the Hyatt portfolio. While Hyatt recently recategorized the Andaz from a category 4 to a category 5, the hotel is still an excellent redemption. We were able to stay there while it was a category 4, which meant we were able to combine points nights and free night certificates at the property, making our stay almost free.

Property

The property itself is a sprawling, secluded rain forest hotel built on the Liberian coastline. The Andaz is highly secluded and for that reason the property has been frequented by celebrities such as Lady Gaga, Lance Bass, and the Kardashians.

The entrance to the property is quite dramatic, with an outdoor reception desk...

Room

Upon arrival, we were informed that as Hyatt Globalists, we were upgraded to a 1-bedroom suite. This room includes a large panoramic balcony overlooking the coast.

The suite also features a separate bedroom with floor-to-ceiling windows on all sides as well as a patio overlooking the forest canopy, with monkeys in the trees outside.

Food & Beverage

The hotel has one bar and one restaurant onsite, both with wonderful service and delicious fresh food & tropical-inspired drinks. As Hyatt Globalists, the breakfast buffet was free.

Walking around the trails intertwined throughout the property, we saw a number of forest animals including adorable monkeys.

The hotel also offers a number of activities departing from the hotel, such as fishing excursions. We were able to catch a few fish, and the boat crew brought the fish to the restaurant. The restaurant did a phenomenal job of preparing the fish in several different ways.

This was just one of the ways that the hotel staff went above and beyond in ensuring we had a great experience. The staff was impeccably and consistently trained. When we passed staff members on the trails around the property, they always gestured with their hand on their heart. When crossing a golf cart at night, they always paused their cart and turned off their headlights to let us pass. It's those kinds of small details that made the hotel seem incredibly polished.

Overall it was well worth the points & free night award redemption, and we were glad to stay there before the hotel was recategorized!

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